[Resolved]  Oyo Rooms — Cheating on refund

Address: 560074

Website: OyO Rooms

I had booked hotel room on 26th of dec-15 in mangalore and also got confirmation mail but when contacted hotel they said there is no such booking .later on complaining they managed to make us believe that it will get updated later. My booking was from afternoon 12pm on 26 but when I reached hotel after a long 500km drive at 7pm in hotel I was shocked to see there is no booking and there were many customer in que because of over booking.then the oyo guys in hotel who were fighting for rooms there and doing all sorts of drama to make is believe they are trying their best. promised for refund and make us follow them to 2 to 3 hotels like animals and shift us to a average hotel.after this no cals nothing, these guys will be like disappeared. I cut short my 3day holiday to 1 because of these guys.
I have his phone number and name and also recorded latest conversation. I will provide if required.

Hope ritesh aggarwal(CEO of OYO rooms) do check feed back.if he does check feed back and keep quite he is also a culprit of cheating business.

I think ritesh need to hire people who know how to manage not just filling up vacan