[Resolved]  Oyo Rooms — cheating with customers

Address: New Delhi, Delhi

Highly disappointed with oyo. This is first experience and looks like will be last experience. The hotel location is poor inside a gali with conveyance issue. Rooms are cramped, unhygienic, paint removed, old blanket, dirty pillow cover. I would like to check out tomorrow. I checked in at 10pm still will pay for 5th feb but no other charges should be levied else i will have to take help from consumer forum and social media. Will put this data with pictures on facebook and twitter abd you face the consequence. I want this sorted out tomorrow, we are defence people, don't cheat us. Pl refund my money for 6 feb to 8 feb. The staff was playing loud music at 12am in midnight, made me feel scary as a lady.
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Mar 23, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2019
OYO Rooms Customer Care's response
Dear Guest, We are extremely sorry for the disappointing experience. Please share your booking ID details we'll get this checked for you.

Regards
Team OYO
 
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