[Resolved]  Oyo Rooms — cleanliness of the room at bms hotel sri rampai

Address: 53000

Hi, good afternoon. May i know before you introduce the hotel for us, will you go to do site survey? I never booked this kind of hotel before. First time i help my friend to booked. Very disappointed! My friend took king size room, if no discount is rm85 per night. When we go in, got cockroaches. The toilet paper not provide the new one, just the balance of the previous customer. The cup no change or wash. The sink was dirty. The case put shower gel was damaged. On the bed also got cockroach. Even you give discount and budget hotel, you should make sure cleanliness must good and refreshing smell good. Not provide this kind of services! If people got extra budget no need book there. Hopefully you understand. You open hotel also want people come again. Like this how to walk in again! Thanks.