[Resolved]  Oyo Rooms — complaint about oyo 12354

Address: 143001

This has been the worst ever experience... They provided us a cell in the name of a deluxe room. The bathroom was so small u can't even move. It was dirty. Moreover construction was going on in the hotel which made the place dirty and unsafe. Added to it the geyser and ac is controlled by the reception and even after repeated request they didn't provide us warm waterfor two days and strangely provided us with it on the morning we were leaving. They even try to cheat you in the name of tours by asking for unreasonable prices. Oyo should confirm if constructions are going on and if guests fall in any problem. This wasn't expected from oyo.
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Dec 11, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
OYO Rooms Customer Care's response
Dear Guest, We are extremely sorry for the disappointing experience.Please share your booking ID details we'll get this checked for you.

Regards
Team OYO
Mar 12, 2019
Updated by Anisha Chakravorty
Booking I'd FBDI3968
 
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