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[Resolved]  Oyo Rooms — complaints oyo room - booking id: arxf5720

Address: 110063
Website: Oyorooms.com

We booked 1 room double accupancy room which is booking ref booking id: arxf5720
Check-in - 18th dec'18 23:57 hrs. (Oyo hotel qlark) bed was not prper, water was not available in washroom full night and next day morning also water.in morning i ask reception about hot water for bath and other use around 10am in morning. Finally got 2 buckets hot water around 11.50 am.

I am service team for fresh towels he is fresh towels not available he given me 2 hand towels for body cleaning after bath.

We ask breakfast for 2 person in manu aalu - puri and bread toste. But service guy given 1 plant aalu - puri only say bread toste not available.

We got lots of issue whole night too much noise.
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Jan 25, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2018
OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO
Verified Support
Dec 21, 2018
OYO Rooms Customer Care's response Dear Guest,

We tried contacting you multiple times regarding the issues highlighted but our attempts were unsuccessful. We've sent an email to the registered email ID with the details. Kindly check the same. Do let us know for any other assistance.

Regards,
Amandeep Kaur
Dec 24, 2018
Updated by anil8chawda Hi Amandeep,

No Mail, No Call from team... Please call me
Dec 24, 2018
Updated by anil8chawda We are still waiting response from Oyo Team... I am also trying to Oyo Customer Team no response...
Dec 28, 2018
Updated by anil8chawda no update from Oyo Team... we raise complaint last week,
Dec 28, 2018
Updated by anil8chawda Amandeep/Oyo Team,

Please contact Immediate regarding face lots of issue while staying Oyo hotel Qlark.
 
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This is the message forwarded from oyo rooms:
Dear Shaurya N shah, We are looking forward to host you. Please confirm your arrival for your booking ZSDJ3189 at OYO 15954 Connaught mews via the OYO mobile app or by giving us a missed call on [protected]. If you wish to cancel your booking, give us a missed call on [protected]. Team OYO
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