[Resolved]  Oyo Rooms — conditions of of room offered

Address: 251/31, PRATAP ENCLAVE, 302033

I have booked room in oyo 3773 in agra on 14th march 2019. My room no was 120.
I would request you to reconsider keeping this property in ur list.
Room was ment for 2 and we were two they had kept extra matress which they refused to remove.
Water was brackish.
Water was not warm for showers
No tea cattle and tea bags kept and not given on request.
Bed sheets were torn.
Complementary breakfast was refused where as same was mentioned in the advertisement.
This was my first and last experience with oyo
Same was reported to your rep out side of hotel.
This was my first and last experience with oyo if don't take action now you may find yourself in kingfisher airlines boot.
Regards
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Apr 26, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
OYO Rooms Customer Care's response
Hi, sorry for the inconvenience. Kindly share the booking id/contact number so that we could get it checked. ~Dk
 
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