[Resolved]  Oyo Rooms — customer support issue reg.

I have been repeatedly trying to resolve an issue with my stay at one of your properties jr guest house since 2nd march now.. I have lost countless hours explaining it to everybody who answers my call and then transfer it to their guest experience managers.. Then they ask for an explanation once again and disconnect my calls.. I have added screenshots of the call history with your customer support team.. Is this how you treat your customers when they ask for help??

You tell you have policies to follow, but what about the trouble we had to go through, just because we had booked a stay with your company??

Booking id :ozgd8152

I have been offered 30% of my booking amount as a refund.. I am not okay with this and need a higher level of management to contact me on my registered number [protected]

Awaiting your response on this matter