[Resolved]  Oyo Rooms — Deficiency in service and mental harassment

Booking id: DZ1M3408
I had booked a room at 09:08 am in the morning through customer care and cancel the same through customer care before because of an injury due to in my leg due to heavy rainfall at Nashik railway station and unable to travel towards the booking hotel.
I called oyo customer care for more than 30 times and everytime they cut the call during the communication. I have all the recordings with me to present to whom it may concern.
I have paid ₹ 1517 at the time of booking and now i want my refund for the same as soon as possible

Ajay Malhotra
[protected]
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Nov 4, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2021
OYO Rooms Customer Care's response
Hi, as checked our team has connected with you in regards to your concern and provided you a needful resolution. Let us know for any other assistance.

Regards,
Team OYO
 
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