[Resolved]  Oyo Rooms — denied accommodation

Address: Hyderabad, Andhra Pradesh, 500028

Oyo rooms is an amazing business-set up to make travel living, convenient and highly affordable.

I travel with colleagues and friends most of the time. To save money spent i usually share the room with the person accompanied by me. I usually prefer twin beds. I do not believe that is wrong in anyway, as it is my choice to share an accommodation with who ever i wish to. Opposite genders living together; unmarried, there is no such law that does not allow that. I have faced a lot of problems on being denied accommodation in hotels only because a woman and man, unmarried, are staying together. You guys are a growing business and must keep up with trends as well. As long as the occupants are providing their original id proofs i don't think there must be a problem.
I also, stayed at an oyo room in mangalore, with a guy friend of mine. Went for my sister's convocation. The hotel looked at our ids and denied accommodation. After a lot of convincing the lady at the reception, accepted. Then, to my surprise, she told us that i could not stay with a hindu guy, cause i am muslim. I really dont know if we are living in the 21st century!!.
Its disgusting to watch oyo room hotels ask us to leave and look down upon us.
Try changing this policy.
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Jun 18, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
OYO Rooms Customer Care's response
Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologize for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
 
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