[Resolved]  Oyo Rooms — denied room by owner of hotel even after getting confirmation mail by oyo bookings

Address: h 54 spaze privy, gurgoan, 122002

Website: OYO ROOMS

I had done a booking with oyo in mussorie but the owner denied my booking stating they have issues with oyo and he resisted to give me room. I have done the payment, received confirmation mail, watsapp msg. Even after all this still the hotel person denied giving room. I had to wait for 3 hrs till i get a temporary solution which they have given me a shabby hotel with a lower price and closed cabin room? Why was denied to give my room, i met with an accident and my car got damaged due to all the stress which i had gone through. I was offered a shabby room. My motto of enjoying my holiday got ruined? I had to spend extra and book another room from another source again. I will never ever again trust oyo rooms again. Who would pay me my losses which incurred to me