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Oyo Rooms — Deposit my payment back to my account

11th august 2023
booking id FFVX0405
CHECK IN- 11TH AUGUST 2023
CHECK OUT - 12TH AUGUST 2023
ROOMS- 2 CLASSIC ROOMS
Address; - 171234, Spot on Pachmarhi hills hotel, Pachmarhi, Madhya Pradesh 461881

i reached to hotel with my friends on 11th night at 9;30pm and my booking was done by OYO ROOMS BUT THAT HOTEL MANAGER told me that my booking is not there and hotel rooms are occupied and we didnt grt our room on time and we were mentally harrased that time because of oyo's mistakes and that 11th august night we had to pay 5500/- rs to other hotel room for stay for 1 room.
i raised a complaint also to your customer care but still my money didnt received yet
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Comments

Hi Atul, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue. ~ Team Oyo
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As checked, our team has assisted you with your concern. For any other assistance, please feel free to write to us. ~ Team OYO
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