[Resolved]  Oyo Rooms — didn't get the refund 3-4 months passed

Address: Darjeeling, West Bengal, 734001

I've booked a room for my friend on OYO. The details are given below
HOTEL NAME: SPOT ON 38751 Hotel Pema Dzong
BOOKING ID: JEGI1502
CHECK-IN - 7th Sep'19
CHECK-OUT - 8th Sep'19
ADDRESS - Nam Nang Rd, Towards Lal Bazar, Gangtok
Landmark - Nam Nang, MG Marg, Lal Market

The Paid booking of Rs. 355 was canceled by the Hotel for some collision between OYO & that hotel (As per Hotel Manager's statement). I've called OYO for this problem and they booked a new residency and canceled the previous one. The booking details are given below.

HOTEL NAME: SPOT ON 45440 Hotel Dalam Residency
BOOKING ID: GSRP6905
CHECK-IN - 7th Sep'19
CHECK-OUT - 8th Sep'19
ADDRESS - Above Siliguri Taxi Stand, Deorali, Gangtok
Landmark - Telephone Exchange, Siliguri Main Line Taxi Stand

Again the Manager of the Hotel said there was no booking was made by OYO. It was 7 PM and my friend was struggling here and there for this problem. Again I contact OYO, and I didn't get any support from OYO. Then the hotel manager canceled the booking of OYO and my friend booked the same room directly.

After that, I called OYO for 9-10 times for a refund. They told me again and again, that they will process my refund within 1 week. But now it's 3-4 months are running, no refunds have been initialized from OYO.