The was OYO LIFE rooms in Shollingnallur. The Supervisor "Raj Mohan" said the security will be fully refunded to you after the month when we will leave the room. The supervisor misguided us with the refunded amount. We had paid Rs. 7000/- as the security charges. We already said to supervisor that we will stay for one month only. Everything was clear from first day. He said you should pay 7000 and fully amount will be refund. Now, when I got bill and refund from OYO LIFE. it was Rs. 5111/-. and they had subtracted some charges that wasn't clear before payment and we are unaware of. Please look into this matter. In this way they take Rs. 2000/- from everyone's account. This practice should be shut down.
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Dec 16, 2019
Complaint marked as Resolved
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Nov 14, 2019
OYO Rooms Customer Care's response Hi Gautam, sincere apologies for the trouble caused to you. We have noted your concern, please allow us some time to get this checked for you.~myra
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