[Resolved]  Oyo Rooms — didn't give refund amount as promised by the supervisor

Address: OYO LIFE, CHN1053, 3rd Street Parmeshwaram Nagar, Shollingnallur, Chennai, 600119

The was OYO LIFE rooms in Shollingnallur. The Supervisor "Raj Mohan" said the security will be fully refunded to you after the month when we will leave the room. The supervisor misguided us with the refunded amount. We had paid Rs. 7000/- as the security charges. We already said to supervisor that we will stay for one month only. Everything was clear from first day. He said you should pay 7000 and fully amount will be refund. Now, when I got bill and refund from OYO LIFE. it was Rs. 5111/-. and they had subtracted some charges that wasn't clear before payment and we are unaware of. Please look into this matter. In this way they take Rs. 2000/- from everyone's account. This practice should be shut down.
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Dec 16, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2019
OYO Rooms Customer Care's response
Hi Gautam, sincere apologies for the trouble caused to you. We have noted your concern, please allow us some time to get this checked for you.~myra
 
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