[Resolved] Oyo Rooms — disappointed by oyo rooms treatment
H
himanshuraut
from Mathura, Uttar Pradesh
Dec 25, 2017
Hello,
I had booking for 2 days in jodhpur in the indra inn with group of 11 people including 2 children. I trusted oyorooms as i had booked rooms earlier and never faced any issue. But when i checked in i found beddings were used, no soap/toothpaste/tea/coffee pouch, toilets not maintained or usable and so on. We complained oyorooms with case id 3996320, called 5 times they said you'll get call from us but we never got response from them. It really painful like how oyo is playing with loyal customers. I dont know if this posting would do anything but atleast someone would get help from this.
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Jan 27, 2018
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2017
OYO Rooms Customer Care's response Hi Himanshu,
Thanks for bringing this out to our notice. Please share your booking ID/registered contact number and we'll look into it for you.
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