[Resolved]  Oyo Rooms — dissatisfaction with the service provided at the hotel

Address: OYO Rooms, 325, Spaze Tech Park Tower B, Sohna Road, Gurgaon, Haryana, 122001

1. I called the customer care and asked the customer care agent to book a room for me in white town, puducherry. However, the agent book the hotel 2.2 i'm away from white town.

2. The hotel was terrible. The rooms were like a pigeon hole. The bedsheets were dirty. The service provided was pathetic. When i asked for plates, i was handed the plate to take it to my room. For 2 litre water bottle, i was charged rs. 10 more than m. R. P. I was coerced into paying tip and then paying more than what i intially offered for the terrible service.
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Apr 7, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2019
OYO Rooms Customer Care's response
Dear Guest, We really apologize for the inconvenience caused to you. Please share your booking ID details so that we can assist you further.

Regards
Team OYO
 
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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