[Resolved]  Oyo Rooms — Doing fraud and cause damage

I travell in hotel kamini in patna, Bihar today(dated 13 september 2022).The receptionist don't no how but increase the number of guests from 2 to 3 and charge higher prices.
At the same he ask for mobile to see booking detail but he cancelled the booking quitely and offer me room without under oyo

As he cancelled my staying i am not able to recover the amount from my HR which possess a loss to me.

I am attaching
1)my ordering confirmation
2)cancellation email
3)payment screenshot
Was this information helpful?
No (0)
Yes (0)
Oct 18, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
OYO Rooms Customer Care's response
Hi, thank you for bringing this to our attention. We understand that nothing we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. ~Team OYO
Verified Support
Sep 14, 2022
OYO Rooms Customer Care's response
As checked, our team has sent you an email on the registered email address. We would request you to check the same. For any further assistance, please feel free to write to us.

Team OYO
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6593
    Pending
    1002
    Resolved
    4544
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR