I had made a booking through Oyo helpline from 20th Nov to 21 Nov. Booking was done at OYO 84164 Rao Residency and payment was done online by the link shared by the Oyo team on WhatsApp.
Later when I reached the hotel they denied my entry stating they don't permit people who makes online payment as they get very less amount and can't give me a room. I had also faced the same problem earlier which I communicated to the OYO member, but they assured me it won't be happening. After reaching to the hotel, I was stuck there Without options I asked for the help at the reception then they offered me a room if I pay them Rs 500, not having any option, I had to proceed with this and paid them 500 cash for which they provided me the room, but the money I paid online with OYO is stolen bt them. i communicated this to the Oyo staff the very moment but the amount is if still not refunded after three days and when I am calling customer care, they are keeping me on hold for 10 to 15 minutes and then the call gets disconnected self. Even transferred to IVR sometime. It happened almost 8 to 10 times. I am really frustrated with this and lost my money and will ask people reading this post, not to make any booking through OYO. This is just a fraud company which takes your money away.
Was this information helpful? | 
Post your Comment