[Resolved] Oyo Rooms — extra charge and no breakfast

Gitika Mall

from Bengaluru, Karnataka

Apr 27, 2019

Address: 560029

The oyo app said that early check in charges are 0-30% but i was charged 60% of the amount payable for the room. The hotel services clearly mentioned breakfast but we werent provided with that either. After enquiring we were told that no such thing is mentioned in your booking.

I would like a refund of my money for the extra amount i paid for the room and breakfast.

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May 28, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

OYO Rooms Customer Care's response Sorry to know this. Please share your booking ID/contact no. so that we could assist you with this.

Regards
Team OYO