[Resolved] Oyo Rooms — faulty oyo commission bills from a tie up hotel
R
rajashree palace
from Siliguri, West Bengal
Oct 5, 2017
Address: Darjeeling, West Bengal, 734001
Website: oyo
Our hotel in siliguri has tied up with oyo on 2015 and the contract terminated within 6 months. A customer stayed for 2 nights while oyo charged for 20 plus that for a 1 night stay oyo charged 10 and has submitted a bill. Our hotel had already informrd the team that there was a wrong entry done and the team promised to revise while when we contacted again we were said that the team resigned and the new team is not entertaining our problem. We were interested to work with oyo but with such an unacceptable behaviour looks like the case will be needed some other direction.
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Nov 7, 2017
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2017
OYO Rooms Customer Care's response Hello,
We're sorry to know about this. Please drop a mail with details i.e. your hotel name, contact details and your concern at [protected]@oyorooms.coom so that we can look into the matter ASAP.
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