[Resolved]  Oyo Rooms — fraud by hotel receptionist

Address: Amritsar, Punjab, 143006
Website: Oyo 24333 Hotel Sartaj Inn

My name is banty dogra. I have booked hotel x size room on 12 january of amount 752 and i got discount then its cost around 601 when i went to hotel then hotel receptionist said me that he will not give room at this amount and then he said that you have booked 4x size room and i was suddenly shocked.. Then i showed him my booking but again he said you have booked 4x size room. Really its very disappointed. I never expected its from oyo room. Really because i love oyo room it was not my first stay. First time it happened with me. So please oyo room its my request this can never happen with any customer because they are come from far cities, states. This is a reason i write complaint
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Feb 15, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are very sorry for the distressing experience. Could you please share the booking I.D/contact details so that we can get it checked.

Regards,
Team OYO
 
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