[Resolved]  Oyo Rooms — Fraud done by oyo customer service agent

I booked a room and paid the amount online but the room got cancelled by hotel or oyo, when I called to customer service, the agent assured me that I will get my refund in paytm wallet and he asked me the otp I received that time. I was on call so couldn't see properly that it was the paytm otp and I told him in hurry. He just got access of my paytm and withdraw the refund I received. I called to customer care again and again for complaining about that agent but nobody redirected me to their manager and just disconnected my call. I know the name appears in their genesis( software) that at this time who did conversation with that specific phone number. Kindly help me to get my money back and take action against the person.