Oyo Rooms — Fraud hotel

riyazk35

from Gurgaon, Haryana

Nov 27, 2023

Address: 16th Cross Rd, Gopalappa Layout, Lakkasandra, Lakkasandra Extension, Wilson Garden, Bengaluru, Karnataka 560086

Dear Sir,

I paid an amount throuth agoda site through online. After that i went to the hotel with my wife in rain from long distance .He has taken my id cards taken a photo, what ever check in formalities has done.
Then again he is asking 1200 rupees extra. I refused to give money..
Finally not provided the room.
So many suffered and lose their money and time because of these type of fradulated hotels.

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Comments

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Nov 28, 2023

Verified Support

Hi Riyaz, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Nov 28, 2023

Verified Support

Dear Riyaz,

We believe our concerned team has contacted and communicated the needful resolution. We assure you for a hassle-free stay experience in the future. Let us know if you need any further assistance.

Regards,
Team OYO