[Resolved] Oyo Rooms — fraudly behave

Prem Gyanani

from Ingraj Bazar, West Bengal

Oct 29, 2018

Address: Darjeeling, West Bengal, 734001

Website: www.oyorooms.com

My booking id is hdfw0581, i booked this room in siliguri hotel krishna inn and my booking was confirmed, when i reached at hotel they said oyo is showing very low amount to pay, we can't give you a room, they cancelled my booking after reaching hotel, i have come from jaipur, rajasthan and now they are saying that you should pay 1500 and i had booked it in 653 almost 3x amount they said to pay.. My first journey and i has heavy lagguage, i don't know the another place and other oyo rooms are far from that location, i fully hurted and badly treated by oyo room.

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Dec 5, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

OYO Rooms Customer Care's response Dear Guest, We are extremely sorry for all the trouble caused. Our relevant team will get this checked and assist you shortly.

Regards
Team OYO

Verified Support

Oct 29, 2018

OYO Rooms Customer Care's response Dear Guest,
We tried reaching out to you but the attempt was unsuccessful. Please share an alternate no./feasible time to get in touch.

Regards,
Team OYO

Verified Support

Nov 01, 2018

OYO Rooms Customer Care's response Dear Guest, We believe our concern team contacted and communicated the needful. We assure you such instances will not be repeated in near future, If, you need any further assistance please let us know.

Regards
Team OYO