[Resolved] Oyo Rooms — gst invoice and fake promises
M
menkasharma
from New Delhi, Delhi
Apr 23, 2019
I had made 6 bookings with oyo over a span of 7 days. The hotel partner refused providing any invoice at during check out and said oyo will provide invoice. Even after multiple reminders and calls to oyo, i have not received the gst invoice for any of the bookings. It has been pending for a month now. Their call centre keeps putting me on hold for hours or keeps promising call backs that never are made. I have raised the complaint via oyo app too but no one has gotten back to me so far. How can oyo refuse to provide gst invoice?
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May 25, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2019
OYO Rooms Customer Care's response We never want any dissatisfactory experience for any of our guests. Kindly share the booking ID details so that we can assist you further.~SS
Apr 23, 2019
Updated by menkasharma VYGL8701
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Verified Support
Apr 24, 2019
OYO Rooms Customer Care's response Hi, thank you for sharing the needful. Kindly give us some time to get it checked. ~Dk
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