[Resolved]  Oyo Rooms — gst invoice not providing by oyo after giving several reminder

Address: Kolkata, West Bengal, 743127

Booking ref: dxjh9871 (Hotel pentagon residency, bhubaneswar) (From 7th jan 2019 to 9th jan 2019)

In referance to my booking id, i had stayed hotel pentagon residency. During booking i have added my company gst no. But till we have not received any invoice from oyo against my company gst no..

I have informed oyo several times through their phone and mails, till they are not at all provide gst invoice.

I am very much confused about oyo whether they are depositing gst to tax dept., if so then they must provide gst invoice to their all customers which mmt and goibibo provides once we checked out hotel
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Feb 23, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO
Verified Support
Jan 22, 2019
OYO Rooms Customer Care's response
Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.
Regards
Team OYO
 
2 Comments

Comments

They should come up with permanent solutions for this problem.
Worst hotel you have selected as your property no rooms are clean fuil of cigrates smell . mosquito my kids are not able to sleep it's unbelievable hotel .front office guy has know manners how to speak with guests Iam very unhappy with this planet grande 570 Anna Salai channai

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