[Resolved]  Oyo Rooms — Harassment

Address: Kolkata, West Bengal, 700014

Website: Oyo Rooms

I had booked two rooms for darjeeling at hotel Batashiya loop home stay for 19th and 20th of May 2017 but when i arrived at the said destination the hotel authority told me that they had not received any booking confirmation from Oyo rooms and all their rooms had been booked hence forth they could not provide me with the rooms and provided me accomodation to another hotel which wasent upto the mark according to the room tariff which i had already paid to Oyo via debit card on 27th Aptil 2017. I had senior citizen and kid with me and was so much disappointed and disheartened that at the last moment I had to opt with their decision.
This sort of hospitality is expected from Oyo??? Further i will not refer anybody to book with Oyo