[Resolved]  Oyo Rooms — harassment in checking in the oyo hotel.

10th to 12th october 2019 two oyo rooms were booked in ooty with the booking id poqi6985 at twin falls. I reached the hotel at around 5pm to check in, but the property manager told me that i didnot have booking in my name. That was the most frustrating moment for me because the payment and the confirmation details had been sent to me in the mail. I expected that i would get a warm welcome in the hotel but it was not the case. I with my family and child where would find a new room. But after calling the customer care we were allowed to check in. All the expectations about oyo is gone now. No toiletories and towels were provided in the rooms. Over all i had a bad experience with oyoroom.com. Request oyo to restore your website and make hastle free booking for the tourists and stop harassing the public through your app. If you cannot resolve your website properly please stop your service.