[Resolved]  Oyo Rooms — Horrible accommodation I stayed put in

Address: 560076

I was booked from May 6th to May 13th at B5/1 Alinex Residency in Salt Lake Karunamoyee at Kolkata
My 2nd stay in OYO and for the 2nd time it was worse than pathetic

Room was a pigeonhole. Was wlecomes with a large packet of Manforce Condoms as soon as opened the cupboard to put mine and my mother's stuff.

Further down in the chest of drawers had medicine syrups in quantities stored as dumps

To add sugar to my experience the place was reflecting at the oyo site as having power back up and here comes the shocker. No power back up when lights went off., I had my cousin and his fiance who had come to meet my mom and they are greeted with total darkness.

Food same food with full of garlic in everyday menu.

This property should be blocked by OYO to save their reputation. I have seen better OYO rooms at par pricing

Having said that Swapan the caretaker who actually is the driver of the owner was very courteous and good.

I can wite an epic of my experience but leave it at this. God bless OYO if they have these rooms and people like Awnish who care two hoots about clients. He is the OYO rep who came to meet me on first day and just made it a courtesy visit on the issues. No concrete steps taken.
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Jul 2, 2017
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
OYO Rooms Customer Care's response
Dear Prabal,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Kindly share your booking ID or contact number Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
 
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