Address: OYO Beltline rd Mobile, AL |
We booked our room through Priceline on Priceline the hotel looked nice and rooms looked nice and I knew there would not be a breakfast bar but it had that they had mini refrigerators and microwaves so that was fine. It also advertised TVs etc we get to the hotel and check in he tells me no tv, no coffee pot, no refrigerator and no microwave. We get up to the room there’s no light switch in bathroom, no toilet paper, no light in room, tape on lock, rips and holes in the blankets so we walked right back out. It is not what was advertised at all. When I asked for refund he said he was sorry and that I had to contact customer service. That did not good because I booked through Priceline I contacted them and they contacted the customer service and I was denied a refund! This is unacceptable and again false advertising!
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