[Resolved]  Oyo Rooms — horrible stay at hotel city centre patna

Address: Kolkata, West Bengal

I am currently staying at hotel city centre, patna for an official trip booked by our client on behalf o[censored]s. I truly regret staying here for even a day. We have been coming here since 7-8 years but today, the service has been the poorest. At the arrival, no person was there to take our luggage to the room. We had to call 4 times for getting a tea delivered some time later.ac is too not working properly with no remote and no display. No channel on tv showing the ongoing ipl match. Money being charged at every point of order instead of being added in the bill like before. Exhaust fan not working.
Disgusting and horrible stay.
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Jun 3, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2019
OYO Rooms Customer Care's response
Hello Guest,

We never want any dissatisfactory experience for any of our guest. Please share the requisite details with us. We'll get this checked for you.

Regards,
Team OYO.
 
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