[Resolved]  Oyo Rooms — hotel 6064 oyo

Address: Dehradun, Uttarakhand
Website: Makemytrip

I booked a hotel from 30/11/18 to 01/12/18 at oyo 6064 hotel homestay siddhi palace room number 206 and 208 through mmt.
I had a very bad experience. Hotel facilities plus the services were more than worse. I'll tell u all the problems which i faced for room no 206 and 208-
1. Door didn't had a proper stopper. I had to keep my suitcase at the door to keep the door closed. Extremely unsafe

2. There is 10 degree temperature where i was staying and there was no hot water in geyser and i had to bath with cold water.

3. There was water leakage from the pot and everything was coming outside the pot. Extremely bad experience.

4.in the morning, there was no electricity in the bathroom, i even called at the reception, he kept the phone on my face saying that i might be lieng. I had to bath without electricity.

5. We ordered for just a soup, it came after 50mins and fully burnt soup, we left and went to another restaurant.

6. No stopper at the balcony. Anyone can easily enter the room through balcony. Not even a single dustbin in the room. Reception staff was not at all cooperative.

Etc etc

I was going to stay for 1-2 more days but couldn't bare this worse hotel for even 24hrs. We left early morning only within 16hrs.

I won't book any hotels next time from mmt
I request you to kindly provide me refund of this booking if you have any customer service.

Contact me on [protected]@gmail.com
Or [protected] for any further details.

Prompt response expected
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Jan 7, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2018
OYO Rooms Customer Care's response
Sorry to know this. Please share your booking ID/contact no. so that we could assist you with this.

Regards
Team OYO
 
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