[Resolved] Oyo Rooms — hotel 8336 de gold hotel

Jayakumar Uppala

from Hyderabad, Telangana

May 13, 2018

Address: New Delhi, Delhi, 110001

Website: Hotel de gold at karolbagh

Don't visit the hotel 8336 de gold hotel located at karolbagh, delhi. We have booked for two days
Online through oyo rooms and spent only 3 hours as we reached @4am and left to agra @ 7am. Staff is so rude that to vacate before time also they asked extra money and shouting like anything. Then we complained to police and at last we came out of hotel with police intervention. Worst hotel we have never seen.

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Jun 24, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

OYO Rooms Customer Care's response Dear Jayakumar,

We are extremely sorry to know about the trouble and sincerely apologize for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO