[Resolved] Oyo Rooms — hotel

Pramod hg

from Delhi, Delhi

Jan 16, 2019

Website: Oyoroom

I booked a hotel room for 20th jan to 22nd jan for hotel highland dalhousie. The payment got debited from my icici account but the confirmation is not received. I have checked with my bank that the payment is already debited successfully but oyoroom people they are not helping me out with the confirmation for that booking. The amount debited on 15 jan at 3 pm

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Feb 21, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Jan 16, 2019

Updated by Pramod hg Total amount debited was inr 3543

Verified Support

Jan 17, 2019

OYO Rooms Customer Care's response Dear Guest, We are extremely sorry for the disappointing experience. Please share your booking ID details we'll get this checked for you.

Regards
Team OYO

Jan 21, 2019

Updated by Pramod hg VJBS5783

Verified Support

Jan 21, 2019

OYO Rooms Customer Care's response Dear Guest, We believe our concern team contacted and shared the necessary details. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance.

Regards
Team OYO