[Resolved]  Oyo Rooms — Hotel denied giving room, demand refund

Address: 5136, Maian Bazar, Paharganj, Delhi

My stay was booked at OYO 20000 Hotel Cottage Crown Plaza, Address: 5136, Maian Bazar, Paharganj, Delhi for 4nights by the OYO ROOMS and the confirmed booking ID was AQHL8514.

But after reaching at the location, the hotel directly denied us to provide us any room and stay in the hotel. We told them that we already paid for the rooms but the hotel reception person very rudely denied us and didn't provided with accommodation.

It was my first visit to DELHI and late yesterday night it was very difficult for me to handle. i am a regular traveler and prefer OYO as a regular means of stay but it was very difficult for me to handle as the hotel created such ruckus. Please, look into the matter and resolve it as soon as possible by refunding my booking money.