[Resolved] Oyo Rooms — hotel.denied my stay and oyo is not refunding my money of rs 7500

SaloniKa

from Noida, Uttar Pradesh

Apr 25, 2019

Address: 225-R,Modeltown, Yamunanagar, 135001

My booking ids
Figo8091
Tuay2873
Bqdk3754
Ngfj0641
Axzn9381

Hotel tieup is finished and they are denying the check-in.. Oyo is saying they will not refund the money but instead shift to some other property.. All other properties in yamunanagar are worst in living.. I want my money back as it's your fault, if not given my money back.. I will file a case in rti... You should not have listed that hotel on the oyo official website.. The customer care is not worth speaking to.. Give this case to higher authorities and refund my money as soon as possible

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May 28, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

OYO Rooms Customer Care's response Hello Guest,

We never want any dissatisfactory experience for any of our guest. We'll get this checked for you.

Regards,
Team OYO.

Verified Support

Apr 27, 2019

OYO Rooms Customer Care's response our team is trying to connect with you for the raised concerned, but we are unable to connect. Please share a feasible time or an alternate number for the same.