Called reservation line amd asked if we could get a early check in. They put me on hold and came back and said there would be a room available for me to check into at 11. Got to the hotel at noon. They said the room is not ready but it is empty and being cleaned. An hour later i hear the manager call and ask for room 236 to be cleaned. Another 30 minutes later we say we'll take the room as is and he says its finished being cleaned and gives us the key. The room is dark, with only 2 small table lamps, the tv is broken, there are sheets on the pull out bed, only 3 pillows for both beds, no comforter in the middle of winter, the bed is completely sunken in. Spots all over the walls. Towel rack rods just laying on the counter. Paint lines around the pictures on the walls. Was this information helpful? |
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