Oyo Rooms — Hotel gave me a room with a cooLer creating unwanted noise, no AC AND WIFI in the room.

My registered mobile number is [protected] and booking ID is T0UO8243.
I'm a corporate traveller. I needed a room with AC and WIFI, so I booked the same with OYO. While checking In they first assigned me a room 203, which had both then suddenly they asked me to move to 303, which had a cooler which makes unwanted loud noise and no WIFI, upon questioning the hotel they had no answer for cooler and for WIFI they said I had a problem with my device. How come my device works in 2nd floor and doesn't works in third floor. Upon checking found there's no WIFI router in the 3rd floor. Hotel wasn't ready to help me, the only alternative I had is to check out without staying but I already paid. I have payment details.
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3 Comments

Comments

Attacking the pics and video of the cooler, please verify if it's an AC or a cooler.
Hi, we would want to take care of this immediately and assure necessary action will be taken. We will quickly check the details and help you with an update. Request you to allow us some time while our team gets back to you.

Regards,
Team OYO
Hi, we tried contacting you multiple times but the attempt was unsuccessful. Please share an alternate number to get in touch with you at the earliest

Team OYO

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