[Resolved] Oyo Rooms — hotel is not accepting booking done from oyo

Tushar Bambal

from Pune, Maharashtra

Dec 31, 2018

Address: Pune, Maharashtra

Website: Oyo.com

I have booked OYO hotel on 31st December and went to hotel reception but they denied booking saying they didn't receive money from OYO.
I called OYO customer care and literally talked with 7 people. They are just apologizing to me but not giving me other hotel or my money back.
After trying 7-8 calls they are not receiving my call.
I booked this hotel worth of 2300, paid online.

Please take some serious action on OYO as they are fooling customers.

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Feb 5, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

OYO Rooms Customer Care's response This isn't the experience we want for our guests. We'll look into this ASAP for you. Kindly share your booking ID/contact number with us.

Regards,
Team OYO.