[Resolved]  Oyo Rooms — hotel pl. a. amrith denied to give rooms since booked via oyo app

Address: Karur, Tamil Nadu

Hello this is ram prakash. S from chennai,
I had booked a room in oyo app in hotel pl. A. Amrith inn, karur for april 06 & 07.04.19 and paid the full amount via online. I reached the property by 7pm on april 6th, 2019. Hotel receptionist denied to give rooms since v booked via oyo at the instant (Without any prior intimation) & told that they are not booking rooms via oyo due to low flat rates. It makes very hectic situation. Later i cancelled the room & got the full refund. But this is the very worst situation i faced due to hotel pl. A. Amrith karur & oyo
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May 12, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2019
OYO Rooms Customer Care's response
Regret the inconvenience caused, Would request you to please share your complete booking id/contact no. so that we can assist you on this.

Regards
Team oyo
 
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