[Resolved]  Oyo Rooms — hotel pratap residency,ranchi

Address: Puri, Odisha, 752002

I have booked an oyo room at morabadi, ranchi namely pratap residency. But the provided room is so dirty, bedsheets are torn, bathroom door not locked, colour of this room is vanished, walls are rough and especially oyo representatives are not co operative. After so much request to their representatives of hotel as well as to oyo no one is responding positively. Kindly solve my problem as i have already paid the amount at the time of check-in. Though i am a girl it's quite impossible to move another hotel in a new place.