[Resolved]  Oyo Rooms — Hotel rent refund

I made a transaction for booking a hotel via oyo rooms on 24th march 2023 with transaction amount of 2384/- ( from my sbi saving account). But my booking was modified by the hotel staffs at the last minute of checkin time(29 March 2023) without any information (I booked the room for two persons and they changed it, for only one person).Then I contact oyo customer care and they told me that the hotel owner didn't attend their calls . And oyo force me to cancel my booking and rebook same room with another transaction, also the room rate increase at that time .So I cancel my booking and denied to rebook. And it has been more than 14 working days since oyo is telling me that they have initiated the refund and that i will receive the amount within 14 working days. Now oyo customer care didn't respond properly they didn't connect my call to billing section.
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Apr 15, 2023
Complaint marked as Resolved 
Oyo didn't contact me. I contact to oyo customer care number +919313931393
OYO Rooms customer support has been notified about the posted complaint.
 
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I made a transaction for booking a hotel via oyo rooms on 13 th April 2023 with transaction amount of 1248/- (from my canara bank saving account)...and I was reached that hotel that time the hotel boy said to me rooms are not available for you in this payment give extra money then give rooms he asked double of my booked payment that time I canselled my booking but didn't get refund...5 days I called in coustomer care but didn't get refund ...now i understand Oyo is a fake app ...they are cheat our money ...they will not give refunds so please ban this fake app

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