[Resolved]  Oyo Rooms — hotel room at trivandrum

Address: Thiruvananthapuram, Kerala

I booked a hotel at trivandrum on #3rd april-4th april. The hotel was orchid regency. I paid thru online then they give me hotel number. I called hotel there was no rooms available. I ask for refund they are just playing when we contacted thru customer care they are connecting me to another manager. If i hold the phone 5- 10 only music and after that it disconnects automatically then i called again same story. Finally attempt of 5 times realise that i lose my money. I request for refund no use. So dears please please don't pay oyo online if you go to hotel and when you feel that the rooms is ok pay at hotel.
My number is [protected]
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May 15, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2019
OYO Rooms Customer Care's response
Hi, we are extremely sorry for the inconvenience caused. Kindly give us some time to get it checked. ~Dk
Verified Support
Apr 12, 2019
OYO Rooms Customer Care's response
As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Dk
 
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