[Resolved] Oyo Rooms — Hotel standards very low and not matches the cleanliness or promised bt oyo

[Resolved] Oyo Rooms — Hotel standards very low and not matches the cleanliness or promised bt oyo

K Kazku from Pune, Maharashtra May 26, 2017

We trusted their quality and booked a room in somnath on 23/5/2017. The oyo has cheeted us by giving such unhygine hotel in a dirty locality. The breakfast as it is complimantry, is served in a open space under asbestas sheets. Which we did not even touch. The entrance it self is very smelly. The details we got while booking did not match the reality. Is just a trap to earn money. Was this information helpful? No (0) Yes (0)
Jul 2, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 29, 2017 OYO Rooms Customer Care's response Dear Kazku, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Kindly share your booking ID or contact number with us. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.
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