[Resolved]  Oyo Rooms — hotels booking gst not provided by oyo

Website: www.oyorooms.com

Oyo rooms are not providing me the gst tax invoice for the following booking from above oyo accounts in the name of my firm m/s l&t ltd. Indore having gstin: 23aaacl0140p6zm

Booking id: nqad2107
Oyo 8902 hotel ronald inn
Amount 2395
Stay date:- 24 oct to 26 oct

Hotel ronald inn bill (Rs 2395/-) bill copy in attachment

As per gst act and rules, no gst registered entity can deny for providing gstin tax invoice specifying customer gstin no. Oyo is only providing me the payment receipt, which is of no use to me, since the same cannot be used for taking gst credit. The hotels associated with oyo says, the oyo will provide the invoice.

Since, they are not providing any tax invoice (Specifying my gstin no. And gst breakup), there is a possibility that they are charging gst from customer and they are not interested in depositing the same with the govt.

It is a complete case of violation of gst law.
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Nov 12, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
OYO Rooms Customer Care's response
Dear Harshit,

We sincerely apologise for the inconvenience caused here. We are getting this checked for you.

Regards,
Team OYO.
Verified Support
Nov 14, 2018
OYO Rooms Customer Care's response
Dear Harshit,

We contacted you regarding this. As discussed, the refund will reflect in the source account in 7-14 working days. We again apologise for the trouble caused. Let us know if you need any other assistance.

Regards,
Team OYO
Nov 28, 2018
Updated by harshit321001
Thanks i get my refund
 
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