[Resolved]  Oyo Rooms — I am complaining about the behavior of your employees.

Address: Pondicherry, Puducherry
Website: Oyo rooms

This is going to be long. So for 31st night we had booked a place from booking.com
The host cancelled last moment and we were given alternative option to stay at one of your properties which was
' oyo 19663 greenway residential homestay, saptagiri nagar, nanamedu, pondicherry'.

After welcoming new year me and my friends went to the hotel to get some rest before we could head back the next day as we didn't want to risk driving back at night.

Now, i am a big girl and i know that and i struggle with it every day with every meal and with everytime i go out shopping. I haven't done any shopping for about 1.5 years now and i am trying, trying and trying really really really hard to loose weight.

We went to the reception and there were two men watching some movie. I was the first one among my friends to wish those two # happy new year. # #.

We were 5 people and we had a mail which stated that we would get two rooms and 5 people would stay there. First they said that they 5 people can't stay etc etc. But it was around 2 am by that time and we showed them the mail and then they couldn't do anything since we had the mail so (Let's call the men - madarchod 1 and madarchod 2 for my personal satisfaction) madarchod 1 took us to the lift to show us our room. As soon as madarchod 1 entered the lift and it was a small lift with six people he looked at me, jeered at me lifting a single finger making a moving gesture with his finger told me sarcastically that i was really lean.
I smiled at him at that moment even though i was hurt coz i make fun of myself all the # time, allllll the # time but he didn't know me he was a random person who was in his 40s who told me sarcastically to remind me that i was fat.

Then we went to our rooms and we realised that the beds were really small. We were 3 boys and 2 girls and those three guys would never have fit in that small bed at all. So i asked him if he would provide us with extra mattress. At that moment he jeered again, looked at me up and down and made a gesture which showed that i was so broad and of course nobody would fit on the bed with a whale. I again said nothing coz i didn't want to fight and i replied to his gesture saying that yeah yeah i know i am fat but would you now go and get us a mattress?

After this madarchodh 1 went down and we waited with the door open for about 20 minutes and that # dickhole never came up. So me and one of my friends went downstairs and when we got there we saw both the madarchodhs were getting ready to go to sleep turning their lights off. They should have had at least the decency to inform us if he couldn't provide us any mattresses. That pissed me off and i said c'mon guys just stop behaving like this and give us an extra bedding. It must be around 2:20 am around that. Then my friend started talking to madarchod 2 trying to reason with him. When i started to make a point, madarchodh 1 put his finger on his lips and started telling me not to talk and started raising his voice so i raised my voice too. Who the # is he to tell me not to talk? The customer talks and you listen, that's what he was supposed to do that dillhole. That randi ka aulad. He was sooooo # chauvinistic.

When i started screaming at him he started chasing me out the hotel and telling me to get out and then i started abusing him and then he came at me thinking i would be scared. But i hit him and i hit him twice i guess. Abused him multiple times but every time i am thinking of him it enrages me so # much and it gives me immense satisfaction imaging all the great way i would want to ruin his life. My friends of course being the nice people that they are took me aside and then tried to calm but that # that # # was still screaming and he didn't even think that he was wrong calling me fat and yes at that moment he started to speak in tamil instead of english. Hahahahahaha
Just so you know how much this makes my laugh. Spineless deflated dickhole couldn't even argue, just wanted to show his superiority by talking in a different language. Should have the guts to at least make arguments. But considering the madarchodh he was, that was what was expected of him. He stared calling the police, so i started calling the police too. Then that # threatened us by saying he was the don of that place and it was his territory. Oh my god, just writing this i regret not kicking him more. Imaginig myself banging his head on the pillar when i had the chance just kills me. I wish i would have done that.

You teach your stupid # people to talk to guests properly and not enrage them not comment on their body or whatever. What we do and who we are doesn't matter to them. I want an apology mail from him and we want our money back. We didn't even stay at that place but i am not sure whether you are the right person to ask for money. He has no rights to call people anything. No # rights and you tell him that and remind him of it.

Let's see how you take action on this compalint. It was such an unsafe environment that we had to drive back at that moment itself. I hope you take this seriously and i need to see him apologize.
I wish, hope and pray that everything goes down hill for both the madarchodhs and that they face so much agony and die a slow death everyday.

Just fyi i am also going to share my experience and body shaming right after 2 hours of entering 2019 on social media sites. Just letting you know.
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Feb 5, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are very sorry for the distressing experience. Could you please share the booking I.D/contact details so that we can get it checked.

Regards,
team OYO
 
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