[Resolved] Oyo Rooms — i am complaining about the wrong deduction on my oyo booking oyo 15195 mayra the hill top, booking no. dmbo 5916

Devdeep Narvaria

from Bengaluru, Karnataka

Aug 1, 2018

Address: Indore, Madhya Pradesh, 452011

I am complaining about the wrong deduction on my oyo booking oyo 15195 mayra the hill top, booking no. Dmbo5916
When i was booking oyo, then the amount payable was showing 1389₹ after using my oyo money present in my wallet, then after marking the booking and paying the amount 1389₹ the app started to show 301₹ outstanding even after paying the showed amount.
Please help me in the case and same thing happened before on booking id. Rvig7845

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Sep 2, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2018

OYO Rooms Customer Care's response Dear Devdeep,

Our apologies for the inconvenience. Our team will get in touch with you at the earliest and assit you.

Regards,
Team OYO

Verified Support

Aug 02, 2018

OYO Rooms Customer Care's response We contacted you regarding this shared the details with you. We again apologise for the trouble caused and will ensure a hassle-free stay for you in the future. Let us know for any other assistance.

Regards
Team OYO