[Resolved]  Oyo Rooms — I did not booked a room but it is showing in my app and receiving messages also

Address: New Delhi, Delhi, 110063

Sir it has come to my notice that somebody booked a room in the name of pratik sehgal at hoteldaffodils oyo11403 through my number also showing in my app for one month 01/04/2018 to 30/04/2018.today I received the feedback call thats why i enquired. So kindly look into this matter may be it's a typing error in mobile number or somebody has misused my number. So s resolve this issue aur I will complaint to cyber crime cell regarding this.how can somebody booked through my number without otp.
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Jun 6, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
OYO Rooms Customer Care's response
Dear Guest,
We sincerely apologize for the hassle caused to you. This is not what we encourage for our guests. Please allow us time to investigate this for you and our team will soon get in touch with you.

Regards
Team OYO
Verified Support
May 06, 2018
OYO Rooms Customer Care's response
Dear Guest,

We hope that our team contacted and assisted you in regards to your concern. We again apologize for the inconvenience. Do let us know for further assistance.

Regards
Team OYO
 
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