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[Resolved]  Oyo Rooms — I'm complaining about long pending refund amount.

While checking out from Oyo hotel, excess amount of Rs. 5544 was charged from my account. Booking ID is ICKE9703. I have already registered a complaint on 11th April and the executice said the amount is refunded and will be credited in account within 7-14 days. However, I have not received any refund.
I again called and registered complaint twice but got no response.
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Jun 13, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 02, 2019
OYO Rooms Customer Care's response Hi Guest,

We are sorry about the inconvenience caused. We are getting this checked at priority.

Regards
OYO Team
Verified Support
May 07, 2019
OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Regards
Team oyo
 
1 Comment

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Comments

I have not received any email or call. Please don't provide false information. The issue is still not resolved even after more than a month.
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