[Resolved]  Oyo Rooms — inconvenience caused due to unprofessional behavior of hotel staff and poor facility

Address: IRA, residency, ibblur, Bangalore, Karnataka

I have booked hotel through oyo rooms, employees were really unprofessional, they misguided me regarding the location of the hotel, i waited more than one hour because of them in hot summer day with two small kids and two senior citizens, than after reaching hotel they don't even provided a glass of water to us, we ourself went outside and purchased water. There were some construction work was going on, i placed order for my lunch they make me wait for one hour and tha provided totally cold food, and said they purchased it from the shop in front of them. Again i went outside to purchase my food after waiting one hour, they have wasted whole my day.
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May 7, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2019
OYO Rooms Customer Care's response
Regret the inconvenience, Would request you to please share your complete booking id/contact no. so that we can assist you with this.
 
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