[Resolved]  Oyo Rooms — information not provided

Dear kohina sarkar, we look forward to host you for confirmed booking pjro1967at oyo 620 woodland hotel. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 11th jan, 12 pm onwards
Check-out: 13th jan till 11 am
No. Of rooms: 1 classic (2x) room
Number of guests: 1 adult
Hotel name: woodland hotel
Address: 11, 1st floor, manju niketan bldg, opposite topiwala center, near goregaon station west, goregaon west, mumbai
At the time of booking the executive didn't tell that visitors are not allowed for atleast 10 mins. So dirty and nasty place. The reception people do not bother what's my problem is. At the time of booking they told till 1pm it's free to stay, till 3pm it's rs 200 chargeable. But the hotel people denied and forced me to get out at 12pm. I am a single lady of 44 yrs nobody bothered to take my luggage to the cab. Nobody looked at me when i was leaving.
In 10 yrs of my hotel staying tenure, i never faced such kind of disgusting atmosphere. Very disappointed and will never ever look to oyo executives, as they are lacking about their own company policy and rules regulations.